Lots of customers ask us if we ship vapes to India and the answer is yes. We have been shipping vaporizers to India for several years and we have so far cleared the majority of shipments through customs when required. Customers who want to buy a vape in India often have similar questions, so we decided to compile a small FAQ for our Indian friends.
Can you ship vapes to India?
We ship vaporizers to the whole country of India via DHL Express, FedEx and UPS. The shipping cost to your region will be shown on the cart page and checkout page once you have entered your city, zip code, region and country. Your shipping address must exactly match your registered address (the address printed on your ID card) to pass the KYC check by the carrier. Failure to provide correct details can result in delay, return, or loss at customs.
How long does it take to ship to India?
Shipping takes 5-10 days and depends on your location in India. We ship to India from our warehouses in Europe and Malaysia. We use a combination of UPS, FedEx and DHL Express.
Are the products genuine?
We are official authorized resellers of several brands including DaVinci, DynaVap and Arizer. We purchase all inventory from official and authorized distributors in the United States and Europe. We only carry genuine, original brands. German brands such as Storz & Bickel are usually shipped from our European location, whereas Canadian and American brands (Arizer, Pax) are shipped from our US location. All eligible products come with original manufacturer’s warranty. The warranty period can be found on the product page under the “additional information” tab.
Will there be problems in customs?
We use discreet shipping boxes, package the products stealthily and don’t mention vaporizer anywhere on the package or shipping label. The majority of our shipments to India clear customs, but we can’t guarantee it due to the rules.
- Customs might ask for documentation, in which case we will advise you on the contents, and can provide templates. If documentation is requested it is important that you provide exactly what is being asked for.
- Your provided shipping details (name, address, phone) must exactly match your ID details in order to pass the carrier’s KYC process (know your customer). Only shipments that pass KYC are allowed further processing.
- The declared customs value will exactly match your invoice value and what you paid for the order. Discrepancies in values can result in further processing, including seizure of your shipment.
Visit the Malaysia Warehouse to Order
Too see which products you can order to India, please visit the Malaysia Warehouse page by clicking on the button below.
If you have any additional questions about shipping to India, write a comment below or send us a message, and we will answer your questions.